Malpractice and Maladministration Policy
Coach Centered Limited is committed to providing excellent services through their learning environments and by eliminating any suspected malpractice and maladministration in the management of our organisation and in the delivery of courses. Coach Centered Limited aims to promote accountability and to encourage the openness to disclose any allegations of malpractice and maladministration in the workplace.
The Head of Centre is responsible for ensuring that this policy is published, implemented and accessible to all personnel, learners and any relevant third parties. The Head of Centre will also ensure that all personnel have read and understood this policy and that any amendments to the policy are communicated to relevant parties.
Learners should be made aware of this policy at the start of their course/programme and the policy should be easily accessible (website, intranet, booklets).
Objectives
The key objective of this policy is to mitigate and/or manage any adverse effects that could arise from malpractice/maladministration. Examples of malpractice or maladministration may include:
a learner committing plagiarism by copying and passing off the whole or part(s) of another person’s work, with or without the originator’s permission and without appropriately acknowledging the source.
failing to comply with the assessor’s/invigilator’s instructions and/or regulations in relation to the assessment.
misusing assessment material.
impersonating others by pretending to be someone else, in order to produce the work for another, or arranging for another to take one’s place in an assessment.
misusing the access arrangements via reasonable adjustments or special considerations with the aim of influencing the outcome of the assessment.
behaving in such a way as to undermine the integrity of the assessment.
fabricating and/or altering results and/or evidence, documents and fraudulent claiming of certificates.
Definitions
Malpractice is defined as any deliberate activity, neglect, default or other practice that is unethical or unlawful, which breaches regulations and which compromises the integrity of our organisational statuses, financial stability, reputation, the reputation of our stakeholders and assessments we are approved to deliver.
Maladministration is any activity which is not deliberate, but which neglects, defaults on regulation, conditions placed upon us or compromises the integrity of our organisational statuses, financial stability, reputation, the reputation of our stakeholders and courses we are approved to deliver. This includes accidental non-compliance with any centre policy, procedure or guidance.
Malpractice/ Maladministration allegations reporting procedure
Allegations of malpractice/maladministration should be reported to the Designated Malpractice/Maladministration Officer by completing the Malpractice/Maladministration Allegation Report Form.
The designated malpractice/maladministration officer should acknowledge receipt of the allegation within 5 working days.
The Designated Malpractice/Maladministration Officer will then evaluate the evidence and investigate as required.
The designated malpractice/maladministration officer should provide updates every 25 working days.
Where malpractice/maladministration is confirmed the head of centre may need to investigate further.
Outcomes and penalties
Withholding information or failing to report promptly any suspected cases of malpractice or maladministration by Coach Centered personnel may result in the imposition of sanctions on. This may lead to withdrawal of centre statuses.
Personnel who commit malpractice/maladministration, which is confirmed after investigation, may be subject to penalties, including:
exclusion from the delivery of the course.
exclusion from the assessment of the course.
exclusion from the internal verification/moderation of the course.
exclusion from the financial/quality management/administration of the course.
temporary suspension.
work only under supervision.
undertake specific training.
Learners should be made aware of the penalties for/consequences of breaching regulations, which may include one or more of the following:
written warning.
disqualification from entering one or more (re)assessments.
disqualification from the whole course.
Learners must understand that where the allegations are proven, certificates may be invalidated and those already issued may be withdrawn.